[Resolved]  State Bank Of India [SBI] — Enormous penalty SBI credit card

Address:1105, hitawala Tower, Bhuwana, Udaipur, Rajasthan, INDIA, 301001

Reference --SBI CARD number [protected]

Sir,
I have been issued life time free credit card by the bank. While issuing the card sells person given a many calls and issued the card which is at all not required to me. No transaction has been done by me on this card.
Letter on I received a message of due amount of Rs. 354/- . It was also mentioned amount will be automatically deducted from attached sb account no [protected], as auto deduction has choose by us. Auto deduction was done/ failed is bank mistake . Sufficient balance is available in my account. (Copy of message is enclosed for reference.)
Again in dec 21 and Jan 22 penalties were imposed and now total due is 2565. Which is totally wrong and in justice to customer.
In view the above, it is requested to wave of the penalty and oblige me.

A copy of same has also been sent to RBI for harassing the customer on banks fault and imposing the enormous penalty on the customer without their fault for favorable solution.

Thanks
Aayush porwal
M no [protected]
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Mar 10, 2022
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2022
State Bank of India [SBI] Customer Care's response
Dear Sangeeta Jain, Thank you for sharing your details. We will connect with you at the earliest. We request you to remove the comment containing your contact/card details, for security reasons.
Verified Support
Feb 07, 2022
State Bank of India [SBI] Customer Care's response
We were unable to reach you at the number you had shared. Request you to send us a direct message, or write to us on sbicard.com/email, and share with us an alternate number where we can reach you. We look forward to hearing from you soon.
Verified Support
Feb 07, 2022
State Bank of India [SBI] Customer Care's response
We were unable to connect with you on call, despite multiple attempts. Please call our SBI Card helpline on <local std code>39020202, or visit http://www.sbicard.com/email for assistance.
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