State Bank Of India [SBI] — exorbitant charge late payment before 3 day after due date and no availment of moratorium

Address:

Gali no 9, A22 Malik properties,village -Wazirabad

Its very sad to make complain for non availment of moratorium after repeated request submition from march onward, i never make late payment but after rbi announcement of moritorium from march to august. I choose to donate my salary to pm care and help people.
Please make it sure charges be reversed and avail moritorium in the said period.
Reset my credit card all emi in such a way that i would pay them as before just add moratorium intersest and extent period as per rbi circular.

Make the status quo of payment after feb 2020.
Also note that i am not getting any physical statemnt from last 6 month even thought i have subscribed for the same.
And i am getting recovery call some very rude guys that nit part of rbi policy make it sure i would get benefit of mratorium and reverse all charges.
I have been calling repeatedly to customer care but all goes in vain

Thanks
Dhannjay yadav
* * *2910
Dob 28 oct 1987
Mobile no [protected]