State Bank Of India [SBI] — false statement for available balance

Address:

Bharatpur, Rajasthan, 321203

I have deposited rs-5000/- in my state bank of india branch adb, deeg (05847) a/c no. [protected] on 16 dec, 2017. But despite of deposit am unable to see this amount in my remaining balance/ available balance. Which is restricting me to use this amount for online bill payment. I had telephonic conversation with bank employees but they has't resolve my problem.