State Bank Of India [SBI] — fixed interest deposit manipulation - seshadripuram

tejas_bangalore

from Bengaluru, Karnataka

Address:	560020
Website:	cms.onlinesbi.com/CMS/?complaint_type=unauthorised_complaint

I have been reporting continuously approaching the bank and have meet the manager and showed him the entire proof of interest rate being reduced in the system against what is mentioned in the fd receipt issued to me. Further they have manipulated the maturity period and charged me the penalty on interest. This was not just first instance and they are not ready to correct the mistake in spite of i escalating the matter and have logged many complaint tickets on the website. Without even responding to my email they are just closing the ticket. No proper response it given. Not sure why are auditors not catching this things and reporting to the public. Today, i see manager was laughing when i expressed my concern and told i will not be doing anything about it. How can the fd be issued and changed in back end without intimating to account holder. No instructions for the changes are given by the customer.

Was this information helpful?

No (0)

Yes (0)

State Bank of India [SBI] customer support has been notified about the posted complaint.

Dec 01, 2018

Updated by tejas_bangalore Branch is still working on this one. Still not yet resolved

Dec 06, 2018

Updated by tejas_bangalore This is still not resolved, please change the status. I had asked the bank to give the calculation of the interest made from there end still they have to provide it. I have been following up on the same.