[Resolved]  State Bank Of India [SBI] — Fraud Charges on an non-activated/cancelled Credit Card

Hi,

I received a SBI Card which for which i have applied from an SBI agent on petrol Pump for which the limit was told to be 1lakh+ atleast. Also when i got a call from SBI before receiving the card they haven’t confirmed the limit and mentioned that the limit will be know when the card is received.

However when i received the card the limit was just 30, 000 which i not even close to my existing other CREDit cards. So i asked the agent to cancel this card for which he confirmed and then no communication happened regarding the card after that and the CREDit card was as it is in the envelope and not even activated infact i already asked the agent to cancel the card.

Now today i received a call from SBI stating you have a outstanding of 4000rs on your card please pay that. What nonsense is this for what i have to pay 4000 for a card which i havent even activated.
They have no confirmation of card activation when i asked them no written confirmation nothing.

What kind if stupidity is this why should i pay even a single rupee for a card which i havent activated and infact asked to cancel. I have order different cards as well such as kotak and this was not the case with them if i havent activated the card they sent me 3 reminders and then the card was cancel and no charges were applied then what kind of nonsense is this with SBI. If this is the case i think i should just deactivate my SBI account as well for such kind of ### service.

Also even after dropping a mail for this on 24feb still this is not sorted and my cibil score is impacted due to an non activated CREDit card.

Please get this thing sorted and cancel this card i am not paying a single rupee for a thing which i am not even using or even accepted.
If this thing is not solvable from your end let me know ill check with the consumer court for this false charges.

Acc NO: [protected]

Regards,
Abhishek Chemburkar
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Jun 2, 2023
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
May 01, 2023
State Bank of India [SBI] Customer Care's response
Hi Abhishek, we need some more details from your end to understand the issue better. Can you share your phone number with us on sbicard.com/email along with your reference number: 1183653?
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