State Bank Of India [SBI] — Fraud in name of reward points

Address:

Gurgaon, Haryana

I got a cal from sbi gurgaon branch on 14/03/2016 from mobile no [protected] name chaya, they called me to redeem rewards point and u got one message regarding deposit the rewards point in ur account in 3 days so please share the otp, and when i asked it something about payment than they called its for security and the same is credited on next day. We will call you next day to unblock or crediting the amount which are going to debit now for security purpose. And i shared the otp and amount debited and next day i got call again and they called now you will get message for unblocking the amount debited yesterday but again i got the same message as yesterday to pay (M pesa) and along with otp so i refused to share otp this time and i told them to call some time later so that i can confirm from the sbi, and sbi customer care told me we dont call regarding any types of details and all. So its a fraud to me and please try to look after this as soon as possible

Total 5000 rs debited (2500+2500)