State Bank Of India [SBI] — Fraudulent payment through SBI Debit Card

Address:Ernakulam, Kerala, 682030

Hi, I received a call from [protected] and a female voice saying that it's a verification call from SBI Bank and she told me my name, the ATM Debit Card number and the Available balance. I was under a firm belief that only the banker will be able to provide such information. This gained my confidence in the caller. She then asked the Debit Card Expiry Date and told that I will receive a message from SBI and need to share the OTP with her. I did it. This happened thrice. Again she went on telling that a new Debit Card will be issue and will soon receive by 4 days. Soon after, the call is ended; I received three messages from SBI ATM updating that Rs 5000, Rs 2500, and Rs 2500 been utilized through the three transaction. Please advise .
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State Bank of India [SBI] customer support has been notified about the posted complaint.
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Yesterday I saw Rs 5000 mentioned in the above complaint is found credited with description: BULK POSTING
TxMDURF[protected] 23-10-15 Citrus CashCitrus Cas

Now I am in search of payment made thru PAYU Money, Gurgaon. Here are the details of the withdrawals made on 10/22/2015:

POS PRCH
POS[protected] PAYU MONEY GURGAON Rs 2500

POS PRCH
POS[protected] PAYU MONEY GURGAON Rs 2500

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