[Resolved]  State Bank Of India [SBI] — harassment and argument

Address:

Kolkata, West Bengal, 700019

I had an outstanding amount in SBI credit card used for business purpose. Few months back the collection agency from sbi credit card visited my office and created nuisance by using slang language and abusive manner while speaking to my husband. I had lodged a complaint against the same.But no action or apology done from them. Again today their agent visited my residence and argued for 20 minutes. Inspite of my husband suffering from dengu they did not stop and kept on arguing to make payment immediately. At last my husband had to intervene and asked them to show what rule allows them to harass us in such a state when he is already in such pain and under medical treatment. I would like to file a defamation against the bank and agency.