State Bank Of India [SBI] — harassment of recovery agents

Address:

Chennai, Tamil Nadu, 600042

I had delayed on my credit card payment to the bank and i started getting calls for recovery. I had promised to clear payments on 29th feb, however, since 29th feb is a bank holiday cash payments cannot be done. While asking the agent for sometime, they have threatened by wife with consequences if the payment is not done on the said date. When i told her to ignore the agents, the agents started call my friends and colleagues about this concern. On call they mentioned they will harass my wife and keep calling my family. When i requested them to stop they said if the payment is not done in 10 mins they will teach me a lesson. I have screenshots documenting the same and can be shared, the agents name is gautam and his mobile number is [protected]. The agent refuses to disclose further details of his employer when i told him that i will escalate the case