[Resolved]  State Bank Of India [SBI] — harassment/threat calls

Hi all respected sirs,

This is to bring in notice where we are getting threatening/harassing calls from sbi card recovery agents giving constant tortures and lot of depression too.
From last one week from 11 jan 2019 me and my both maternal and in-laws family are getting constant threatening calls from a person name gaurav ahuja ([protected]) and vijay[protected],[protected],[protected] claims to be from sbi credit card department.

They are even calling to me and my husbands company where we are working for this matter. They are harassing our managers, hr and even company clients.
This is totally cross violation of privacy by calling any one and threatening who are not at all linked with your cards / loans etc and the sbi should compensate for our mental torture and loss of business hours.

They are threatening us by saying that they will make our & our family lives miserable by making us unemployed. My husband is depression. My father and father in-law aged above 60 are also heart patients are really stressed.

My husband never said that he will not repay the amount, but asked for sometime to arrange money to which they are not at all agreeing and asking for immediate payment.

Did any one help us how we can take action against such unsolicited harassment calls from sbi collection recovery agents since they are not only harassing consumer but also defaming bank and their employees.
Was this information helpful?
No (0)
Yes (0)
Feb 24, 2019
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Jan 20, 2019
State Bank of India [SBI] Customer Care's response
Dear Tanushree Rastogi, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 111156 in your mail to enable us to address your concern on priority.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27854
    Pending
    0
    Resolved
    7386
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information