[Resolved] State Bank Of India [SBI] — Harrarestment for credit card recovery agents

[Resolved] State Bank Of India [SBI] — Harrarestment for credit card recovery agents

K kavyabm from Hyderabad, Telangana Feb 18, 2022 May 5, 2022 This thread was updated on May 5, 2022

Dear Team, I am Bhadram Kavya issue relating to harassment by SBI credit card agents. My cardno (xxxxxxxxxx081632). Agents are calling to me inform about my card payment i am attending call i said we will pay but take 2-3months, if you need urgent then we said please go to court we will pay, and we are not deny to pay, need little more time to get amount. AFTER INFORMING EVERYTHING THOSE SBI agents called to my relatives and My colleagues in Office(OPTUM Global solutions) who i unware.And agents are calling to them and asking to pay amount as they are not know by me and we didn't give any reference no to any of Credit card.This is legal issue collecting there no without knowing anyone and using bad words.and those wwho got call from SBI agents complained to Local area ps. Please take an action on those agancy or SBI credit card collection dept. It causing personal image damage and mentally torching .I think to do some bad.so requesting to taken action immediately on those calls or i am going to file on case those callers in womencall. Regards, B.Kavya [protected] Was this information helpful? No (1) Yes (0)
Mar 30, 2022 Complaint marked as Resolved State Bank of India [SBI] customer support has been notified about the posted complaint. Feb 18, 2022 Updated by kavyabm Harassing the unknown person in office which i don't know few of them already raised compliant to local police station against agent who is calling to their mobile numbers and also the SBI agent who have called me in afternoon abusing bad language i have a call recording … kindly requesting to take a action on the person immediately below are the numbers which SBI person calling . Verified Support Feb 25, 2022 State Bank of India [SBI] Customer Care's response Dear Customer, thanks for the details. We will try to resolve your issue ASAP. Please don’t mention your confidential details like Card number, PIN, OTP, CVV, etc with anyone or on any public forum. Do write to us on sbicard.com/email for more details. Verified Support Feb 27, 2022 State Bank of India [SBI] Customer Care's response Dear Customer, Thanks for talking to us. We sincerely hope that we have been able to clarify the matter addressed to us. May 05, 2022 Updated by kavyabm Till not complaint resolved SBI People calling my organization people to asking to pay money as I don't know they contact me through internal.mails..they just applied some loan or card if organization is same means department and sector may be different ..it's leading me again mental torcher...if the call go any of my organization people I will suicide along with my kids before that I will raise case against SBI .
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State Bank of India [SBI] Customer Care

from Mumbai, Maharashtra

Feb 19, 2022

Verified Support

Dear Customer, we need some more details from your end to understand the issue better. Can you share your phone number with us on sbicard.com/email along with your reference number: 837248 ?

State Bank of India [SBI] Customer Care

from Mumbai, Maharashtra

Feb 27, 2022

Verified Support

Dear Customer, we were unable to reach you at the number you had shared. Request you to send us a direct message, or write to us on sbicard.com/email, and share with us an alternate number where we can reach you. We look forward to hearing from you soon.