[Resolved]  State Bank Of India [SBI] — High rates of interest on home loan with sbi

Address:	Ghaziabad, Uttar Pradesh, 201012
Website:	www.onlinesbi.com

My home loan acc. No. Is [protected] approved in apr 2016 with interest rate of 9.4 %. But now the rates are 8.65% and bank is not reducing my rates. At the time of approval they said it will get automatically changed (Increased or decreased) as per the applicable rates. I approached the branch but they have not addressed my issue. I also lodged complain with customer care with complain no.[protected], after one day i have received a sms stating that "customer contacted and terms explained to his satisfaction and complaint closed", but no one contacted me and nothing explained to me. I am requesting to decrease my home loan interest rates as current rates and give me the benefit as per the dates the rates decreased.