State Bank Of India [SBI] — Home Loan[protected]

Address:

A/1, Dodda Banaswadi Main Rd, Annaiah Reddy Layout, Banaswadi, Bengaluru, Karnataka 560043

I have given a letter and Email to the SBI Banaswadi branch requesting them to close my home loan and not to take further process my SI.

Even though I deposited to DD and authorized them to take the remaining amount from my savings account they haven't closed my home loan and also have processed it by SI. Now they have 44K additional in the loan. I am not sure what else I can do to request them to close the home loan.