State Bank Of India [SBI] — Illegal merging of 2 joint accounts without consent of party involved

Address:

Niti Branch , Barauni refinery Branch

The current Niti Bank branch manager is rude to customers and is always busy talking on phone with family members. My mother went to raise such serious complaint of illegal deletion/blockage of one customer from joint account without any proof and signatures.

Issue:
1. When I visited my home bank branch, details mentioned above. I was informed that I cannot operate my account, my ATM and transactions because this account's IFSC code is changed to other branch. Even my cheque book is also no more valid because the IFSC code has been changed.

2. My registered mobile no and email ID has also been removed from my account details.

3. This is a grave matter as both the account holders have not made any such request. And with out confirming from either o[censored]s or intimating us, a reputed bank like SBI has made such un professional and grave mistake.

4. Kindly look into this matter and do the needful urgently as soon as possible. Since, I am unable to make any payments and facing issues because of bank's careless and mistake.