State Bank Of India [SBI] — imposed higher interest rate, bank admitted the same, yet not reversed

Address:

Govindgarh, Jaipur, Rajasthan, 303712

I have a Kisan Credit card account in Sbi Govindgarh malikpur Branch, they Imposed high interest rate on loan, already discussed with them, given a written application, but yet not returned.
Behavior of staff is pathetic, No one help to resolve it. Every time i Need to take leave from office to resolve the issues but staff always says come tomorrow, come tomorrow. Wasted My time every time. I will never open an account in SBI.
Account number : [protected]