State Bank Of India [SBI] — improper billing of my sbi card no. [protected]

My sbi card no. [protected]. There are improper billings are found in my card billing of for the month of nov-2017.in which customer care people simply calling me to pay balance but they are not giving any clear information to know my bill.

After looking in to my bill. I have paid all my dues which ever is applicable to me as on date with in time only. Due to improper billings it is showing the below charges. There are no delay payments in my bills. Due to incorrect bills only i am unable to clear my total outstanding. So, please remove all my extra billings at an early date to pay my balance and please inform to customer care people that after understanding my bill only let them call to me. When i ask them they ask to pay my bill, other than that nothing they gives information. So please rectify the issue at an early date to pay my exact correct outstanding amount for this month.

The extra charges which i have seen in my bill is given below.

12 nov 17 fee - late payment (Excl tax 90.00) 500.00 d
20 nov 17 fin charge on retail (Excl tax 25.05) 139.14 d
20 nov 17 pnl chrge on loan (Excl tax 8.33) 46.26 d
Total integrated tax cr for curr stmt 809.82 c
Total intergrated tax db for curr stmt 57.94 d

Please let me know about the above charges and after calculating by including the above also i am not finding any min balance amount which was shown in my latest bill is rs. 3, 429.00 and total amount due 3, 918.00.

So please rectify the issue at an early date and do not continue the same which is since from the date of issue of the card.
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State Bank of India [SBI] customer support has been notified about the posted complaint.
Dec 12, 2017
Updated by Phanee123
We wish to share that we have already taken note of your request vide reference no[protected] regarding late fees and finance charges reversal and we would be intimating you the status by 12/12/2017.

The above message I received from SBI on 01.12.2017 but it is not solved and not received any replys from SBI as on date then how can I proceed further. Because of these delays only SBI is charging me the late fees since from the issue if the card.
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