State Bank Of India [SBI] — imps not credited to the beneficiary nor remitted to my sbi account

Address: 12/1, Arani Gangan Lane, Old Washermanpet, Chennai-21

On 28/05/2024 at around 4.40 pm, I transferred Rs.40000/- (Rupees Forty Thousand only) to “AxxxxxxLimited, IDBI Bank, A/c No.xxxxxxxx0617, IFSC Code:xxxxxx1024” in IMPS mode through SBI Yono App. I sensed a technical glitch after I inputting the OTP to transfer the money while completing the transaction.

The details of transaction are as referred above.

Even after 3 days have lapsed, neither the amount of Rs.40000/- is credited to the beneficiary nor remitted back to my above-mentioned SB Account in your Branch.

Hence, I request you to kindly investigate the matter and arrange to resolve the issue by crediting the amount of Rs.40000/- back to my SB A/c No.xxxxxx4126 and oblige.

Looking forward to hearing from you soon.