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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 4

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T
Tejas Kirwaiwale
Apr 4, 2024
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Complaint getting close without action

I am currently facing issue with the KYC process being under process for nearly a month now. I submitted 2 complaints with the SBI customer care but they both were closed without any resolution and it was stated in the current status of the complaint that it was sent to the SP1- GITC.
The first complaint was done on 02/04/2024 5.37 p.m, after which on 5.54, I received a message from SBI that my case was resolved. Upon checking the...
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Keerthana Varadharajulu
from Chennai, Tamil Nadu
Apr 4, 2024
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Address: Royapuram, Chennai-13

I ordered the steel gua-sha from Amazon on March 11, 2024 of Rs. 399 through UPI (prepaid). As the product took really long to deliver i cancelled the product on
March 20, 2024.

As from Amazon they clearly mentioned the refund will be initiated on March 21, 2024 and the refund issued on March 21, 2024 itself. Till now the refund of rs. 399 not reflected in my bank account.

The Refund Reference Number for the transaction is[protected].

As I reached SBI customer service, they said they're not responsible for this and they can't solve this .

I kindly request to look into this issue and reflect my refund of rs. 399 on my bank account.
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    Regi Jacob
    Apr 3, 2024
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    Address: Chennai

    Hello,
    March 27, SBI deducted 16000 as locker charges and penalty.
    AMC for my locker is INR 3000 appox. On visiting branch, I was told that, the debit happened at backend and not aware of details. Why so much high fees and penalty, with no prior intimation ? Also an email sent to
    Brach details and screenshots attached for reference. Please help
    Thanks
    Regi
    Email sbi.[protected]@sbi.co.in
    Branch Code 21226
    IFSC Code SBIN0021226
    MICR Code [protected]
    +2 photos
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      H
      Hima0407
      Mar 30, 2024
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      Dear Team,

      I have raised an email regarding closer or downgrade of my credit card as i am unable to pay annual fees on 05/03/2024
      I have received email & telephonic confirmation from SBI team that yes my card is downgraded and now i dont have to pay yearly fees.
      But I received my bill on 22/03/2024 having yearly annual fees.
      I am contoinously trying to make contact with team but they are not reverting or reverting in improper way and telling me to pay annual fees.
      My bill payment date is 10/04/2024
      request you to please help in this matter.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        R
        ronit19cool
        from Lucknow, Uttar Pradesh
        Mar 30, 2024
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        Issue facing from last 2 months visited home brqnch multiple times.
        they are not able to understand query, everytime they are checking in system and just saying everything is fine
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          S
          SathishPonnusamy
          Mar 26, 2024
          May 9, 2024
          This thread was updated on May 9, 2024
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          State Bank Of India Credit Card And Encore Unauthorized credit card charges/False claim of due amount without any substantiation

          Address: [email protected]

          I received an email with following subject line "Reminder for Payment towards Credit Card number ending with"0508 "was sent two times in this month. Please refer the attachment for your reference.

          I did check with the SBI Customer Care Team, they have advised me to contact the SBI Credit Card team. I did check with the SBI Credit Card Team and they have advised me to contact Encorearc company directly since they don't have...
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          saketh21313
          Mar 26, 2024
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          Address: bhimavaram/everywhere in india

          I have ordered 2 items amount 220 and 367.5 after zomato cancelled my order and refunded money to sbi I got 220 but not 367.5 I need my refund money to my bank account
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            Address: Juhi Kanpur branch , Sate Bank Of India

            I visited the loan officer to request a No Objection Certificate (NOC) for which I had already submitted an application. Despite being asked to come in on the agreed-upon date of 18/3/24, the loan officer was absent, displaying unprofessional behaviour. Upon returning the following day, the officer proceeded with the procedure, albeit in an inappropriate manner. When I inquired about pending dues-related information, the officer responded...
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            G
            from Pune, Maharashtra
            Mar 18, 2024
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            I recevied promotional offer message which stated that if I do two transaction for more than 15 thousand each before a timeline date then I shall be receiving a purchase voucher from Pantaloons worth Rupees 1000/-

            I sent them an email regardgin the same and the response I got was to wait till the offer period gets over which is 15th Feb 2024.

            Since then I emailed them twice on the update however today I received an email stating that the decision is not in my favour and hence I will not receive any voucher from SBI, This is complete fraud activity from SBI credit cards for making customers do bigger purchases.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              B
              Bobee Yadav
              Mar 16, 2024
              Aug 2, 2024
              This thread was updated on Aug 2, 2024
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              I have apply sbi credit card but my card has been declined showing f55 error but my al details are correct why my card declined abi sbi is very wrong, without verification kuch bhi decision le leti hai.

              Application no.[protected]
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                B
                Bobee Yadav
                Mar 16, 2024
                Aug 2, 2024
                This thread was updated on Aug 2, 2024
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                Resolved

                Credit Card Decline F55

                Address: Noida

                Recent I have apply SBI card and applied for simply click card.
                I had done biometric verification as well. And got a sms that my application will be processed within 9 working days. But almost a month past and I got no update. Then I asked and inquired with a sales agent near a mall and they checked and said me that my application was rejected and the reason is "F55 DATABASE DEFAULTER".
                I asked them the meaning of it, they said...
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                H
                hasnumishra
                from Lakhimpur, Uttar Pradesh
                Mar 13, 2024
                Aug 2, 2024
                This thread was updated on Aug 2, 2024
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                Address: SBI mitauli lakhimpur kheri

                I am account holder in sbi, My name is kuldeep kumar Mishra, My account no. is [protected] IFSC SBIN0011226.
                Rs 2000 deducted from my account without any message on my number, and I did not get that money. Statement shows "FI txn CSPoutlet" on 29 feb 2024 This All has been done by bank, please return my money.
                Otherwise I will complain at higher level.
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                  R
                  Rahispal singh
                  Mar 8, 2024
                  Aug 2, 2024
                  This thread was updated on Aug 2, 2024
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                  I tried to pay the fees of CUET UG 2024 form of Sangeeta verma whose Application number is:[protected]. The amount got deducted but at the CUET website it is showing payment failure.

                  I made the payment through payment gateway SBIMOPS using phonepe UPI app in which my UPI id [protected]@ybl is linked with my (Rahis pal singh) icici bank account.
                  In phonepe app UTR is:[protected]
                  and transaction id is: T2403062236521111723163
                  ICICI bank transaction id is showing as : S77375361.
                  SBI reference number: CPADPGDOG2
                  Merchant reference number: CUET_UG_[protected]_[protected]

                  Timing of transaction was 6 march 2024 10:35 am. At that time phonepe said it can take 48 hrs to complete payment. So the payment was completed at 7 march 11 pm 2024.
                  I am attaching all the relevant screenshots for your reference.
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                    C
                    COUMARESSANE
                    Mar 5, 2024
                    Aug 2, 2024
                    This thread was updated on Aug 2, 2024
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                    Address: SBI, MUDALIYARPET, PUDUCHERRY 65004, IFSC: SBIN0012798

                    Dear Sir/ Madam. I am S. COUMARESSANE, from PUDUCHERRY. My Account no is= [protected].
                    Branch: MUDALIYARPET. IFS Code: SBIN0012798.
                    I humbly make a Complain about
                    Rs. 2000 deducted from sbi account on 05/03/2024 and message showing in statement as "FI Txn @ CSP outlet[protected] MERC OFFUS Issuer WDL TXN". I couldn't understand what reason Amount Rs 2000 have been taken from my account. Hence I made a complaint.
                    Even i didn't get any message regarding this deduction on my mobile phone and I didn't give any OTP to anybody.
                    Please revert my amount because i need money this time. Hopefully i will get my money as soon as possible.
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                      H
                      Harsha saha
                      Mar 4, 2024
                      Aug 2, 2024
                      This thread was updated on Aug 2, 2024
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                      My SBI debit card got undelivered at my residential address and has been returned to NSH Mangaluru. Kindly dispatch my debit card to my SBI branch address so that I can receive it from there. Speed Post Consignment number is AQ[protected]IN. Hope you will do the needful.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        SHUBHAM RAMESH NAGAPURE
                        Mar 4, 2024
                        Aug 2, 2024
                        This thread was updated on Aug 2, 2024
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                        Address: Beed

                        Name vaishnavi suryakant thokal
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          Prarthana Choudhuri
                          Mar 3, 2024
                          Aug 2, 2024
                          This thread was updated on Aug 2, 2024
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                          Address: SBI Kondapur, Hyderabad

                          We processed Car loan on 31st October 2023 (Loan ID - [protected]) and the EMI reduction date was informed as 5th of every month. The first EMI was processed on 5th December 2023 which exceeds 30 days from the date of loan reimbursement. The system reflects default in payment despite availability of fund in the account. We have informed the officials several times and due to this, our cibil score got effected (reduction of 80 + points). We discovered about this upon processing of home loan that is SBI neither informed us nor took corrective action to rectify the error. Despite following up multiple times, we did not receive any response from the SBI official and our Cibil score getting effected even more. We are denied of home loan and is charged higher interest rate due to SBI's negligence. SBI officials are not rectifying the error despite our multiple follow ups /emails/calls.

                          Ankit Bharadwaj - [protected]
                          Prarthana Choudhuri - [protected]
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                            S
                            Sidhartha padhy
                            Mar 1, 2024
                            Aug 2, 2024
                            This thread was updated on Aug 2, 2024
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                            Debit branch penalty

                            Address: berhampur , ganjam pin-761102

                            I had an Recurring deposit with SBI which matured recently. I didnot missed to pay installments during the starting six months of the RD tenure so the branch has charged a 'Debit Branch Penalty' i.e. 75% of the interest. I have A salary account in SBI. I m working Odisha Fire & Emergency service. MY duty at remote is where is sometime no network available. The payment deleyed only 1 and 2 day due to not avavilable of network....
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                            More Praveen Kumar
                            from Hyderabad, Andhra Pradesh
                            Feb 28, 2024
                            Aug 2, 2024
                            This thread was updated on Aug 2, 2024
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                            FI Txn @ CSP outlet[protected]

                            [protected]

                            AT 10521 DAU, RURAL B
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Feb 28, 2024
                            Updated by More Praveen Kumar
                            I have lossed money but don't have any updates
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                              utpal_das
                              Feb 27, 2024
                              Aug 2, 2024
                              This thread was updated on Aug 2, 2024
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                              I see an unidentified transaction on my bank statement on 16th Feb 2024, and the debited amount is 10000 Rs.
                              Description :
                              FI Txn @ CSP outlet
                              [protected] AEPS OFFUS Issuer WDL TXN

                              Please let me know what is the background of the transaction, I have not authorized any autopay with this account.

                              For account number and other details please contact.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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