State Bank Of India [SBI] — inappropriate response and rude behaviour by the branch manager with a customers

Address:	Sultanpur, Uttar Pradesh, 227808
Website:	Cms.onlinesbi.com

Dear sir/mam
I waseek ahmad would like to inform you that yesterday i had visited at one of your sbi branch in aliganj (Sultanpur up) to open an saving account at 1pm. Counter officer of the sbi told me that my account could not be opened now. Because a/c opening time has already been passed so you can come after two days. Then i walked towards the branch manager for requesting him to open my account today itself. Because i had to travel for delhi on the next day but manager of the branch was behaving very rudely even he was not ready to talk to me properly and finally he also denied to provide me assistance regarding this concern. Then i thought to make a co-ordination with the regional offices or regional managers and i tried them calling up at least for an hour but none of them picked my call thus i wasted 2 and 3 hours of mine in aliganj sbi branch. After struggling so much i contacted chief manager of sbi sultanpur and elaborated my concern to him then he talked to the aliganj manager and ask him to take my form, but when i again went to aliganj branch manager to submit the form he started to find the mistakes in the form by which he can show me the way of out. While form had already been properly checked and verified by the counter officer, ultimately branch manager got the excuse to reject the form and washed his hand form this mess. Branch manager asked me to change the photo because it was seemed too old to him, i informed the manager sir this photo is captured before 2 or 3 months ago but he was not ready to cooperate with me against this issue and it was 3:45pm in the bank clock when he was demanding for a new photo of mine. Branch manager asked me to bring the new photo within 10 minutes otherwise bank operational time will be over by 4pm then he won't accept the form. I visited at cafe shop and took new photos from there but when i came back i saw door of the bank was locked then i called the guard to open the door elaborating my whole concern to him. Guard said manager did not allow you to come in the branch and then i came back to my home after wasting my entire day and time.
I had never ever expected such ruthless service or treatment from the sbi, it was really really embarrassing and awful moment for me when i got harassed by your branch manager.
I really do not understand how you people allot at manager, s post to such disgusting person who has no manner or respect for others this person does not deserve and liable to hold manager post in your bank but still if this person valuable and counts for you, you can designate him on the same post but not in our aria.
It, s my humble request from all sbi concern authorities, employees and entire sbi team members please do transfer this manager in some other location or any of your alternative branch.
Thankyou!
Branch details :-
Bank name - state bank of india
Branch - aliganj, sultanpur
State - uttar pradesh district - sultanpur
Ifsc code - sbin0017283
Branch code -017283
Address - aliganj, post aliganj, block kurwar, distt. Sultanpur. Uttar pradesh 227805
Mob no - [protected]

Applicant details;_
Name-waseek ahmad
Mob -[protected], [protected]
Vill-asroga,