So, I opened a new bank account in the State Bank of India CSI TOWERS branch in Lucknow, Uttar Pradesh on 24th January 2023 while opening the bank account the employee gave me a Personal Accident Insurance Policy and deducted the premium amount from my initial deposit. So I gave a cancellation letter on 30th January to cancel the Policy and refund the premium the employee said that it would take around 2 weeks to cancel the policy and refund the amount.
Today is 17th February and till now the policy is active. I contacted SBI General Insurance customer care and they said that your branch had not initiated the cancellation process.
Please it's a request to cancel the policy and refund the premium deducted from my account.
Account details:- [protected]
IFSC code - SBIN0012980
PICTURE OF THE CANCELLATION LETTER ATTACHED
PLEASE CANCEL THE POLICY.
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