State Bank Of India [SBI] — Internet banking locked and sbi credit card locked since april 2016

Address:	110011
Website:	sbicard.com

The bank has been harrasing me since April 2016. I have been a time bound payer of the credit card amounts and have even crossed the 1 lakh mark twice to give them some bloody business. my records pre april clearly bring out that all my transactions and payments where time bound and through internet banking. I have personally ensured that the payments are done by 3 rd of every month. The bank gives me a message that there's a suspected txn on my card and further verify my entire details through several mails but in vain. No one from the bank even bothers to inform me that where is the suspicion from, location and verify whether it was me who did the txn or a third party. rather they choose to disable my internet banking and block my credit card. Further to add to my agony after all kinds of verification they revert to me after 3 months asking me to furbish a KYC form with identity proof so as to unblock my credit card and internet banking. The point to note here is that the payment not done by me since April is a fallout of there harassment. wherein i have never ever defaulted on my payments the interest since April has shot it up to 11000 now which is a petty amount for me to pay back. all i want to bring out is that they have all my records, they send me reminders for payment on my registered mob number and email but when it comes to using the card they say its suspicious and i would need to prove my identity. how stupendous is that?????? i have never ever done a cheque payment since the time have been using the card. my account will clearly reflect that i have always paid through internet banking and they block it to make me hand to mouth. Bloody minded higher echelons of SBI bank pls wake up and learn to be more professional and i[censored] have no means to be secure then as well shut your bank or tell me i will give you some bloody tips. i quote " i would not do the payment of outstanding pidly amount of 11000 till someone from higher management speaks to me and addresses my concerns. I would also not pay the interest late fee which you would have charged me since April." A SHAMEFUL ACT OF IGNORANCE BY A BANK WHERE MILLIONS REGISTER EXHIBITING FAITH AND SECURITY. DESERVES TO BE DOWNGRADED TO A KIRYANA SHOP. REACT PLS TO THIS MAIL OR ELSE IGNORANCE IS BLISS SHOULD BE UR MOTTO