State Bank Of India [SBI] — Internet Banking Payment Faliure

Address:

Moynaguri,Sultanpur,Kalna,Purba Barddhaman,West Bengal,PIN-713146

Respected sir/madam on 16.10.2020 I made a ELECTRICITY BILL payent(CON ID[protected] using internet banking from my sbi savings bank a/c no-[protected] through bharat bill payment system to WBSEDCL.TRASACTION ref no-SB[protected] . After four days my payment(rs-5288)is still not credited to my billers. My local branch manager said that they have nothing to do about that.Dear sir/madam please help me.