State Bank Of India [SBI] — issue of atm debit card to bsbd account holder

Address:	Hyderabad, Andhra Pradesh, 500070
Website:	Gmail

Sir/ madam

This is to inform that i opened account no.[protected] in sbi (Initially sbh) rtc branch, baghlingampally, hyderabad on[protected] and making transactions. Having learnt that a new account by name basic saving bank deposit is introduced in the bank, i submitted a requisition in the branch and got my account changed to bsbd account on[protected]. After that i lost my atm card and informed to customer care and got it blocked. I applied for new atm debit card on[protected] duly submitting a requisition. I was informed by the bank staff that the atm debit card will be sent to my residence. As i had not received it even after a lapse of 10 days, i approached bank staff and it is informed to me that the computer system is not permitting for issue of atm debit card to bsbd account holder. Some of my friends working in other banks informed me that there is no restriction as such denying issue of atm debit card to bsbd account holder. Later i verified the guidelines of rbi about bsbd account and understood that bsbd account holder is entitled to get atm debit card. Finally i am addressing this letter with a request to look into the matter and arrange to issue an atm debit card to me, please.

A word in reply is highly appreciated.
Hyderabad,
[protected].
Yours sincerely,
V. S. Ravi kumar
Cell no.[protected]. Plot no.255, prasanth
Nagar, vanasthalipuram
Hyderabad-70