State Bank Of India [SBI] — Legal complaint for credit card

Dear SBI credit card team i have two card with sbi bank ending with 6771 and 4995 .
In last month i was positive of covid 19 and due to that scanrio i was unable to pay bill on time of one card ending with 6771 .

1: i paid total bill of card ending with 4995 of 11500 date 19/08/2021 but when i checked i was charged for approx 2005 inr .

2:due to my medical condition i paid 6000 in card ending with 6771 and talked for same to excecutive called from your side to pay rest on 25 aug 2021 .But today i found my card in negative limit of irn 999 and ehen i checked unbilled transaction i found that i am charged for finance charges of approx INR 8665 /-
It is very shocking that after talking and for such a small time i am charged such a hingh amount .
This is unethical .
Please reverse charges else i am going to sue you guys in district consumer court and also in rbi ombus.I am in mental and financial depression because of you guys .

Please revert asap asap
Regards
Vikas sharma
[protected]

DOB :05/06/1997
Card 1: ***6771
Card 2:***4995

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