State Bank Of India [SBI] — Legal notice for card charges

Dear team, i have two cards of sbi one is ending with 4995 and second one is 6771.

I and my family was in covid in last month and due to that i was unable to paid full amount amount of card in last month and said same to your executive on call . He said that sir u can pay minimum amount of card . i did same .

But when i checked i found that i was charged for more then 7000/ inr in recent days without any prior intimation or mail .
I am litterally sick of way u guys looting customers .
Please refund this amount else i will take all legal action against you team
Regards
vikas sharma
[protected]
6771 and 4995