State Bank Of India [SBI] — lemon tea bill for one year not cleared yet by branch manager

Address:

Allahabad, Uttar Pradesh

My lemon tea bill for last 14 months is not yet cleared by Sbi, Branch Manager, Allahabad.Bank code:4557.
I am continuously give remindersto please clear the bill but whenever I go they I will clear your bill as soon as possible. I had given the bill number of times, but no action is yet taken by manger to clear all my pending bills. Kindly take necessary action regarding this matter, and solve it as soon as possible.