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State Bank Of India [SBI] — Money CSH WDL refund pending issue

I have accessed SBI ATM on 03.09.2022 at Vijayawada for withdrawal of Rs.20000/- from my a/c. The amount was not dispensed. Instead my account was debited with Rs.20000/- and re-credited the same. Again, the amount of Rs. 20000/- was debited as "CSH WDL" without any Transaction id and ATM details. The amount was not dispensed to me. I went to Home branch and given On-Paper complaint(15.09.2022). Still issue not resolved. Please do needful
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