State Bank Of India [SBI] — Money debited and not credited in beneficiary

Dear sir madam

On 16/09/2020 at 12:03:10 i have made a upi transaction from my account to pay a college fees through SBI collect payment gateway. The issue is money is debited from my account and not credited in the college account. I will provide the transaction details, I need the money back .please refund my money

transaction details
RRN :[protected]
transaction date and time :[protected]:03:10
Transaction amount : 3423
SBI collect Re No - DUD5267445
FROM VPA :[protected]@icic
TO VPA : [protected]@sbi
REF#[protected]

Thank you