State Bank Of India [SBI] — money deducted and not received through atm machine

Address:

262901

R/Sir,

I have use SBI ATM card on dated 10.02.2018 at 2:04 pm in HDFC ATM machine Gorakhpur with transaction number[protected] and I am not received money from ATM machine but balance Rs. 10000/- deducted from my saving bank account no. [protected], and display masses on ATM screen " Transaction Time Out ". Again try at 2:15 pm with transaction no.[protected] then I have received money Rs. 10000/- .
Regarding this 1st or 2nd false transaction / deduction I am approach the SBI branch (SBIN0012828) Manager and customer care via complainant no. [protected], but 1st deducted money Rs.10000/- not credited in my account till dated and replies not satisfactory.
So, I request you sir, kindly look into the matter and check CCTV footages and credit my balance.
So kindly check both transaction and oblize me.


Thanks & Regards

Jaynath Yadav
[protected]
A/C no. [protected]