State Bank Of India [SBI] — Money deducted but not credited to E-Challan Payment Maharashtra State

Hi,

Money deducted from my ICICI ACCCOUNT when transaction done via sbiepay but not credited to E-Challan Payment Maharashtra State

Transaction date -- 20th Feb 2022.
Maharashtra Traffic Police Echallan No -- KOPCM[protected]
below is details of money deducted from my account..

Summary of money deduction is as below from my bank account statement.

21/02/2022 VIN/mahatrafice/[protected]/[protected] Dr. 500.00

i got the some error that i could not capture but money deducted from my account. I did not get the receipt of the transaction also.

It is really pathetic to say that being government bank epay, these kind of things are happening. and it did not get credited to my account till now. Please don't place your payment method if it cannot process for any customers transactions and causing their time and mental tension for the same as there is no sms or message from sbi epay for any failed transactions till now..
Now I have paid the amount via bill desk and need the refund of the 500 asap to my account... It is been 2 days now.

Regards,
Sanjay
[protected]