[Resolved]  State Bank Of India [SBI] — money deducted but not recharge

Sir,
It is to inform you that i recharge for rupees 301 to my jio number on 10th november 2017, at about 9:00 pm after 3 hour there is nothing will happens, after that i call jio customer care about this they say there is no transection happen so jio customer care cant help me, then i check bhim app there is nothing how i complain the problem, it shows "call bank" then i call my bank but bank customer care cant help, then sir how i get my money back, when there is no recharge happen, kindly check it please..

Upi ref.[protected].
Bank - sbi