State Bank Of India [SBI] — Money deducted for failed transaction.

Address:

Bhagalpur, Bihar, 813203

Dear sir, i am trying to pay my college mess fee through sbi collect but during the payment i select the payment methood as sbi atm cum debit card and pay using my rupay debit card. I am successfully submitted otp on rupay page. When redirect the sbi collect page i get a error massage. Now my sbi account is debited with the amount but fee not paid.

I received a sms which is like: thank you for using your sbi debit card 606xx5009 for a purchase worth rs12011 on pos[protected] at mops-sbc-our-card-dr txn#[protected]. Transaction was done on 12/07/2016 between 5:30 and 6:00 pm.

The transaction neration is (Pos[protected] mops-sbc-our-card-dr mumbai) please refund my money to my account.

My name is mayank kr rungta.
A/c no:[protected]
Isfc code:sbin0002929
E mail:[protected]@gmail.com

Please resolve the issue asap