State Bank Of India [SBI] — money deducted from sb account when atm transaction failed

Address:

520002

I went to sbi atm at governor pet, gopal reddy street near jaihind talkies. There was no cash. Again i went to near by syndicate bank atm opposite to post office. I tried to withdraw cash 1000. But the error message displayed in the atm. The transaction happened on 5.9.2018.. At 9.15 pm. But the reversal credit not yet done.. I complained to the toll free number of sbi. They told that the transaction has gone to error and will be reversed shortly. Till date the amount was not returned
Bank atm service need to be improved..