State Bank Of India [SBI] — Money deducted from the account but money not received for ATM

Address:

Patna, Bihar, 800020

Hi sir,
This is shivraj,
On 13/03/2016 i went to deduct money from my atm card whose no is [protected] at kankarbagh in patna bihar, but the requested amount of 2000 did not come out of atm but the money was deducted from my sbi account no [protected] with response code 0000. I even contacted branch manager but it was of no use, i did get any cooperation from the bank manager, the timing was 12.48 p.M when i went for transection.
I hope sir/maam, you will help me in getting my money back.
Your thankful,
Kumar shivraj