[Resolved]  State Bank Of India [SBI] — money got stuck in cdm.. and transaction timed out

Address:YSR, Andhra Pradesh, 516360

I tried to deposit 4000 inr via my debit card into my bank account on saturday
01:00 pm onwards... From cdm machine at gandhi road main branch...
After putting money, it went into processing state for longer time and then it said transaction timed out...
I checked my mini statement if my account has been credited but not...

My sbi a/c no: [protected]
Exact time of transaction: 13:30
Date of transaction: 17 feb 2018

The number of cdm machine is written on it but it is faded and i clearly not able to see it...

The branch was closed on saturday due to some technical issue with computers...
Was this information helpful?
No (1)
Yes (0)
Dec 30, 2019
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Feb 17, 2018
Updated by [email protected]
Town - proddatur
Pincode - 516360
Account holder name - mohammad hussain shaik
Mobile no.linked to bank- [protected]
Feb 17, 2018
Updated by [email protected]
Here is a mini statement taken just after the money is stuck...
When the money was stuck... It didn't even gave me an error slip...

I inserted 500 notes of 8 (500x 8 = 4000)

Please help
Feb 17, 2018
Updated by [email protected]
Mini statement

Complaint comments 

Comments

On 15/12 cash got stuck in karanataka bank ATM got know later and complaint on 20/12 still now there is no response or update on the same .non of the contact are getting connected.

Regards
Umesh
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27854
    Pending
    0
    Resolved
    7386
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information