State Bank Of India [SBI] — money is deducted from my account but not credited in my beneficiary account

Sir I m having account no [protected] ifsc code sbin0010629, maintain account in your bank from 2011 . I m using bhim app for transitions, on 03 jun I transferred 9900 rupee to my friend account name krishnveer singh having account in pnb but money is not credited in his account but deducted from my account, I raise online complaint through bhim app complaints no277675, 275652, 277803, 283885 and sbi cms complaint id no [protected].sir I required my money urgently, but I could not get it till now, sbi and bhi apps taken more than 2 weeks but my problem is not resoled, I request you to look into this mattet
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My refund of Rs 6000 is initiated from Amazon on 3rd of june but still now my refund amount is not reflected in bank account and the refund reference number for transaction is 103558.

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