State Bank Of India [SBI] — Money is stuck

Address:

Sadak Arjuni

My name is Meghanath Yerne and I had ordered Dell 59100/- of RS. Amount Dell Laptop in Amazon on[protected] and on[protected] I returned this order due to they sent me different and damaged product. I paid the 59039/- by SBI Debit Card and 61/- by amazon pay balance. And on[protected] Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number 75503722077014228687887 and told me to fill charge dispute form but State Bank of India refused by saying they cannot track the transaction with such type of Refund Reference Number. So
please kindly respond to this complaint it's very urgent. My card number is [protected]
Thanks you sir