State Bank Of India [SBI] — money not received for electric supply and amount debit in my account

Sir.
Mera saving account Uttar Bihar Gramin Bank, Jaanpool Chowk MOTIHARI me hai us account k ATM card se main 18/12/2017 ko morning me 9.20.57 sec par zila school k samne khan traders k campus sthit state bank k ATM se 10000.00 nikasi kar raha thi acchnak se electric supply band ho gai jis karan mujhe paisa nahi mil paya aur mere account se paisa nikal gya aur mujhe mobile pe massage aa gya . Maine uttar Bihar Gramin bank ko likhit application v Diya lekin mujhe mera paisa mere account me nahi mila.
Sir kisi v ATM machine me ups laga hota hai ki electric supply disturb hone pe backup le sake transection adhura nahi ho par us ATM machine me ups lambe time se kharab hai Jo mujhe baad me jaankari hui .main state bank v gya but mujhe mera paisa nahi mila .
Sir pls. Jo uchit ho nayaye kijiye taaki public ka faith Consumer form pe bana rahe.
Thanx
Ram Krishna Tiwari
s/o sri Lal babu Tiwari
Manaspuri, Motihari
Account number [protected]
Mobile number [protected]