State Bank Of India [SBI] — moratorium period- late fee charged

Address:

Mr-Prosenjith Dhar, Nodal officer, DOF INFINITY TOWERS, tower C, 10th to 12 th floor, block 2 , building 3, DLF cyber city, Guragon 1222202 Haryana, India

As we already got an intimation regarding the moretorium peroid we couldn’t able to pay the credit card payment during the month of april. Sbi has charged Rs-600 for late fee payment and Rs-200 for fin charge on retail. My payment was for Rs-3600 and the fine amount is Rs 800/-
As i tried for the payment on that peroid but the reason for the non payment was because of their server error issue.
This is too pathetic that our government has given notifications regarding the moretorium and repayment schedule and the bankers are not taken the same into sense.