Submit a Complaint
Banks
State Bank of India [SBI]

State Bank Of India [SBI] — Mvisa deducted money but merchant did not get. No transaction number displayed.

Address:Pune, Maharashtra, 411046
Website:State Bank Anywhere mVisa

Like others i too used sbi anywhere app's mvisa facility to pay recharge of tata sky and manually entered the data (Mvisa merchant id - [protected]) using qr code.in this process the money got deducted but tata sky did not get it. This transaction of rs 400 was tried by me on 29th aug to tata sky (Mvisa merchant id - [protected])Total rs 400 deducted from my bank account. Please return the money as it is not received by tata sky. Please note that transaction reference number is not shown in account statement due to which i can not file proper complaint with sbi customer care.
Was this information helpful?
No (0)
Yes (0)
State Bank of India [SBI] customer support has been notified about the posted complaint.
Aug 23, 2016
b.suneel kumar's response Dear Team,

I am having credit card in your SBI Bank. I am not received SMS alerts to the my registred number. Pls update my New mobile number in your records.
Registed Number:[protected]
New Mobile Number:[protected]
Complaint comments 
2 Comments

Related State Bank of India [SBI] reviews

[Resolved]State Bank of India - penalised the customer for sbi card2[Resolved]State Bank of India - overlimit charges51[Resolved]State Bank of India - credit card service3[Resolved]State Bank of India - case id no. 001-765-226 fwd 001-422-2063[Resolved]SBI/ credit cards - wrong info give on balance transfer
View all 27858 State Bank of India [SBI] Reviews

Comments

Hi sir this is GOVINDAREDDY ALLU SIR MY phone is gon [protected] this is my old no in sbi ac . so add my new no in sbi ac no [protected] plesae sir . my new phone no is [protected] prakasam (dist) AP 523320 PIN CODE PEDDARAVEEDU BRANCH MY MAIL ID [protected]@gmail.com thank u sir
Reply
I am having SBI Credit card in your Bankder. My card no. Is [protected]. Please change my mobile number from [protected] to [protected] for the updates.
Reply
State Bank of India [SBI] Customer Care's response, Sep 2, 2016
Verified Support
Dear Customer,

Trust your queries have been addressed and resolved after our telecon with you. Please reach out to us for further assistance or feedback.

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27858
    Pending
    0
    Resolved
    7388
    View all 27858 State Bank of India [SBI] reviews & complaints
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information