State Bank Of India [SBI] — mvisa money debited but recharge not received

Address:

Jabalpur, Madhya Pradesh, 482008

Like others i too used sbi anywhere app's mvisa facility to pay recharge of tata sky (Mvisa merchant id[protected] using qr payment ref. No: 724623a00030.in this process the money got deducted but tata sky did not get it. This transaction of rs 200 was tried by me on 04th sep 2017to tata sky (Mvisa merchant id[protected] total rs 200 deducted from my bank account. Please return the money as it is not received by tata sky. Please note that transaction reference number is not shown in account statement due to which i can not file proper complaint with sbi customer care.