State Bank Of India [SBI] — my money deducted for unauthorised order

Divakarudu

from Thiruvananthapuram, Kerala

Address:

505528

Thank you for using your sbi debit card 521xx3801 for a purchase worth rs1200.0 on pos shmart1038134 at tpl*udio txn# 627514. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]

This was the message i got after deducting my money... Plz help me in refunding my money

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State Bank of India [SBI] customer support has been notified about the posted complaint.

Oct 12, 2018

Updated by Divakarudu I done a transaction of 3000 from BHIM APP to my friend but that transaction was failed... It was showing pending... Then I contacted to BHIM customer care... He asked my debit card details and made the pending transaction successful... But he asked abt debit card detail and asked the Otp... Then an admit of 1200 was deducted from my account... Then I called again and asked the reason they answered that the amount will refund within one hour but my money wasn't refunded yet... The customer care number is [protected]... Plz help me in refunding my money... My account detail are
A/C [protected]
IFSC SBIN0021808