State Bank Of India [SBI] — my paramilitary atm card not issue

Address:

west block-1, 2nd floor, wing-3, sector-1, r. k. puram, New Delhi, Delhi, 110018

I am working in para-military force in ssb (Mha) as assistant sub-inspector (Ministerial). I have a saving salary account i. E. Para military salary package account (Pmsp) a/c no.[protected] in sbi chaukhandi, tilak nagar, new delhi since 2008.

As per govt. Guidelines / instructions pmsp account holder is entitled to avail 02 atm card i. E. One para military atm card and another one additional atm card, hence, my additional atm card was blocked last few months ago due to not digital chip.

In this regard, i have submitted an application form on 06.04.2019 duly filled in all respect to manager sbi chaukhandi for issue me new atm card in place of my block atm card.in response to my application the manager told me that i will call you in the evening in this regard, but no response i have been received so far.

The dealing assistant of sbi chaukhandi his name is mr. Sachin has told me that this is a fraud and i am not entitled to avail another atm card of the same account (Pmsp) as per sbi guidelines /instructions i am entitlement for an additional debit card of para military salary package (Pmsp). You are requested short out my matter in this regard please.