State Bank Of India [SBI] — my refund is initiated by amazon but bank has not transferred yet.

Address:

Panchmahal, Gujarat, 389350

My name is govind bijore and i had ordered allen solly mens plain slim fit casual shirt of rs 796.00 in amazon on 21-october-2019 and after 30-october-2019 i returned this order due to personal reason. And on 30-october-2019 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this refernce number[protected] and told me to fill charge dispute form but when i asked the bank near me to fill charge dispute form they said we don't have such policy you should refer amazon for this but amazon has already intiated the amount. So please kindly respond to this complain its very urgent. My card number is [protected].

Thank you sir