State Bank Of India [SBI] — no progress update on applied credit card

Address:

Samarthnagar Aurangabad, Aurangabad, Maharashtra, 431001

I had applied for a credit card on 25 september 2019. My application number is[protected]. I was told to make a fd for applying for a credit card. I have done so. Today is 19 november 2019 and still, the status is reflecting as under process. Called customer care and registered complaints regarding the same as follows complaint[protected] dated 18 october 2019 complaint[protected] dated 2 november 2019 complaint 3 1-[protected] dated 3 november 2019 complaint[protected] dated 12 november 2019 once an agent said the card is ready for dispatch and will be received in 2 working days. Call day 6 november 2019 every time the agent says the problem will be resolved in 7 working days. Sbi customer care agents usually hang up and don't speak. I would like to know whether sbi is planning for how much more time to give the credit card to me. I want the credit card