State Bank Of India [SBI] — non-issuance of 2 wheeler loan despite showing well to do it return documents and security

Address:	Ranchi, Jharkhand, 834001
Website:	www.onlinesbi.co.in

Hello. I am a resident of ranchi and have healthy savings and ppf account in main branch, kutchery road, ranchi.

I approached an auto-loan officer, in the month of october, in the same branch regarding issuance of loan for a yamaha motorcycle worth approx rs.95, 000/-. I presented my healthy it returns for the last 3 years and the ppf account slips (Only 1 year old account encompassing the amount of loan applied for) confident of availing it.

The officer straight away dismissed my claim and remarked that anyone can have it returns made and thus indirectly pointing me to be a liar. This is all because i had left my job and have been currently preparing for civil services. I pointed out to him that my ppf account has balance exceeding the loan amount so he can take it's papers as security but even then he was bent on not giving me loan. Such personal judgments of incompetent officers is not at all appreciated.

I request the bank authority to take strict action against such officers whose malfeasance is costing the bank off its customers. I have been a customer for the last 10 years and such is the treatment allotted to me. This is unacceptable and i demand strict action against the officer and facilitation of loan amount for the said motorcycle.

Thanks & regards.