State Bank Of India [SBI] — Non receipt of arrears of family pension wef 1.1.2006 as per 6th pay commission

Address:	134001
Website:	www.sbi.co.in

I lodged a complaint on Nov. 11, 2015 regarding non receipt of arrears of family pension as per 6 CPC report wef 1.1 2006. The complaint was marked as resolved on March 30, 2016, whereas nothing has been done. I immediatel commented that my complaint has not been resolved so far. Even after lodging a complaint a year back I am still waiting for the solution. Kindly look into the matter and resolve my complaint. I am submitting the details of complaint once again as under:
PPO Number[protected]
Name of family pensioner BIMLA KRISHAN CHOPRA
Detail of Disbursing Bank:
Name of bank STATE BANK OF INDIA Branch Model Town, Panipat
Account no. [protected] BSR Code 0002421
SSA has been issued By CPAO SSA_No[protected]CPC) Reqd. No. 7304 The said SSA was received at cppc SBI Panchkula on 5.11.2015, but no instructions has been issued to paying branch for release of arrears on account of revision of family pension as per 6-CPC. Kindly expedite the same. It is brought to your notice with profound grief that my mother Smt. BIMLA KRISHAN CHOPRA has left for heavenly abode on 17.08.2014 and I am the nominee of her pension account. The concerned branch may be directed to release the arrears to me.I have contacted the concerned branch but was told that no instructions have been issued by CPPC branch so far. Kindly look into the matter and resolve my complaint.
Yours Sincerely
Rajiv Chopra