State Bank Of India [SBI] — non refund of failed transaction on sbiepay gateway

amitmikku2

from Gurgaon, Haryana

Address:

Banka, Bihar, 813103

I had been doing a transaction of 810.50 to HPCL for booking of gas refill on SBI-epay Gateway on 07.02.2018. During processing of payment, SBI-epay gateway got hanged. Amount of Rs. 810.50 was deducted from my account but booking was not done. I have waited for my refund for more than one month but same is not refunded till date.
Transaction details is UPI/[protected]/SBIEPAY.[protected]@SBI

Therefore, I request to you kindly look into the matter so that my deducted amount may be credited in my account.

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State Bank of India [SBI] customer support has been notified about the posted complaint.