State Bank Of India [SBI] — Non refund of money debited against insurance

Address:

Bareilly, Uttar Pradesh, 243002

An amount of rs.10, 000/- has been debited from my sbi savings a/c no [protected] on 15 dec 15 against insurance amount for my loan a/c no.[protected]. I am unwilling for the insurance and i got it cancelled in the month of dec itself. A lot of queries regarding the refund has been done by me (op[protected] dt 28 dec 15, pl[protected] dt 29 dec 15, pl[protected] dt 31 dec 15, pl[protected] dt 04 jan 16) but till this time no refund is received by me. The insurance agent (mr abhishek sharma, mob no : [protected])is playing the game in the drama which has lasted long for a long period. Sincere request to pull out such persons out of the banking services. If he is not able to satisfy one customer, he is not eligible for such a job. Kindly look in to the matter for an immediate remedial action at the earliest. The incident has happened 2 months ago and very poor response from the authorities to get my refund back.