State Bank Of India [SBI] — non working of edc terminal

Address:

Vadodara, Gujarat, 390002

Dear sir/madam
We have lodged complaint for non working of edc machine on 05/12/2017 with reference number chld[protected].. On 06/12/2017 i received message that my issue has resolved but no one has visited my location to resolve the problem.
Due to this, i have lost many customers of cards as we have garments business. I urge sbi to repay my lost amounts due to their mistakes.
I am also ready to go to consumer forum against sbi for the problems caused..